Accessibility Statement

Our shopping site is dedicated to providing a hassle-free and enjoyable shopping experience for all users. We believe that everyone has the right to access and utilize our services equally, regardless of their abilities and needs. To this end, we have taken the following steps to ensure that our website meets accessibility standards as closely as possible:

Compliance with international standards: Our website follows internationally accepted accessibility standards, including WCAG 2.1 (Web Content Accessibility Guidelines). We are committed to meeting AA-level standards to ensure that the site is accessible to as many users as possible.

Simple page structure and navigation: Our website is designed with a clean, intuitive page structure and navigation. Clear headings and navigation menus allow users to quickly find the information and functionality they need.

Keyboard operation support: Our website supports keyboard operation for those who cannot use a mouse or other pointer device. Users can navigate and interact with the keyboard, ensuring that they have full access to and use of our site.

Visibility and Contrast: We value the visibility of our site and strive to provide high contrast text and interface elements. We avoid designs that rely solely on color to convey information and ensure that content is clearly visible in different contexts.

    Alternative text and multimedia content: We provided appropriate alternative text for images and multimedia content on the site. This allows visually impaired users to access descriptions and information about this content through assistive technologies such as screen readers.

    User-friendly forms and input: Our forms are designed to be user-friendly, with labels and instructions that are clear and easy to understand. We provide clear error alerts and supporting text to help users fill out forms correctly and avoid errors.

    Responsive design and multi-device adaptation: Our websites are responsively designed to adapt to different devices and screen sizes. Whether users are using a desktop, laptop, tablet or cell phone, our website provides a consistent access experience.

    User feedback and continuous improvement: We take user feedback and suggestions very seriously. If you encounter any accessibility issues while using our website or have any suggestions for improvement, please feel free to contact us. We will continue to improve and optimize our website in order to provide a better accessibility experience.

    We strongly believe that through the above measures, we strive to make our shopping site an open and inclusive platform for all users. We are committed to breaking down barriers to access and providing an equal shopping experience for everyone. We believe that accessibility is an ongoing endeavor and therefore we will continue to focus and improve our website to meet evolving user needs and accessibility standards.

    If you experience any difficulty in accessing any part of this web site, please contact us by Email, WhatsApp,& LIVE CHAT (Just click on the RED bubble below).

    Company Information:

    • Company Name: Shenzhen Zongheng Times Information Technology Co., Ltd.
    • Company Address: Room 301 (306), Block E, Donghaiwang Industrial Zone, No. 369, Bulong Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen.
    • Email:  support@airwheelfactory.com